At Artemies Gems and Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, www.artemies.com, and engage with our services. We adhere to The General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable privacy laws, ensuring transparency in our data practices.

1. Information We Collect
We collect various types of information to provide you with our services and improve your experience. The categories of information we collect include:
1.1 Personal Information
• Contact Information:
o Name
o Email address
o Physical address
o Phone number
• Account Information:
o Username
o Password (hashed and securely stored)
1.2 Technical Data
• Device Information:
o IP address
o Browser type and version
o Operating system and platform
o Time zone setting
• Usage Data:
o Browsing behavior on our site (pages viewed, time spent, links clicked)
o Order history and preferences
1.3 Payment Information
When you make a purchase, we may collect payment details such as credit card numbers, billing addresses, and transaction information. Note that we do not store your full credit card details; this information is processed securely through our payment processors.

2. How We Use Your Information
Your personal data may be used in the following ways:
• Order Processing: To process and fulfill your orders, manage your account, and deliver products to you.
• Communication: To communicate with you about your orders, respond to your inquiries, and send you promotional materials (with your consent).
• Website Improvement: To analyze usage trends and improve our website, products, and services.
• Personalization: To provide you with personalized content and recommendations based on your browsing behavior and preferences.
• Compliance: To comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

3. Sharing Your Information
We may share your personal information with third parties for the following purposes:
• Service Providers: We collaborate with trusted third-party vendors to assist us in providing our services, including payment processors, shipping companies, and email marketing services. These vendors are only granted access to the personal data necessary to perform their functions and are obligated to protect your information.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, and to protect the rights, property, or safety of Artemies Gems and Jewelry, our customers, or others.

4. Data Security
We implement industry-standard security measures to protect your personal information. This includes the use of Secure Sockets Layer (SSL) encryption technology to safeguard sensitive data transmitted online. However, while we strive to protect your information, no method of transmission over the Internet is completely secure. You acknowledge the following:
• User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account. If you suspect any unauthorized access, please contact us immediately.

5. Your Rights Under GDPR
Under GDPR, you have specific rights regarding your personal data:
• Right to Access: You can request access to your personal data and obtain a copy of the information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations.
• Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at info@artemies.com.

6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us understand your preferences and improve our services. We may use:
• Essential Cookies: Necessary for the operation of our website.
• Analytical Cookies: To analyze how visitors use our site and gather statistical information.
• Marketing Cookies: To deliver relevant advertisements based on your interests.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

8. Changes to This Privacy Policy
Artemies Gems and Jewelry may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through prominent notices on our website. We encourage you to review this policy regularly for any updates.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
• Email: info@artemies.com
• Response Time: We strive to respond to all inquiries within 1-3 business days, with over 90% of emails addressed within 24 hours.
Thank you for trusting Artemies Gems and Jewelry with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.